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4 months ago
Morgan Spencer
Salary band: Any
Location: London
Job type: Permanent
Contact: Morgan Spencer
Category: Customer Service Jobs
Warden / Caretaker 23,000West EndTHE COMPANY: Our client, a prestigious property firm have a fantastic opportunity for a Warden to join the team. THE ROLE: The purpose of the role is to provide excellent customer service by acting as a 'one stop shop' for residents and being the 'eyes and ears'. Additionally, this role focuses on the security and maintenance of the mews, gardens and public realm to undertake maintenance, carry out inspections, investigations, gather evidence and conduct enquiries and to manage mews and gardens by providing advice and developing measures to reduce the frequency of litter, dumping, and other environmental and anti-social nuisances to improve the appearance and environment. - Act as an ambassador and be the first line of contact for resident's problems that relate to the mews gardens or public realm ensuring our customers' expectations are met.- Frequently patrolling of the mews, gardens and public realm within your area of responsibility in Belgravia and Mayfair throughout the day carrying out the following duties:- Build positive relationships with residents- Sharing insights and concerns with the wider team to identify solutions- Deter unauthorized parking by non-residents.- Arranging for the removal or ticketing of vehicles found parked within the mews system without authority.- Ensuring the effective running of the residents parking disc system.- Ensuring garden rules are observed.- Providing assistance to the team with other departmental duties.- Recording and reporting issues/incidents in the mews, gardens and public realm to the London Estate location teams using a personal display device (PDA)- Noting any building works in progress within your area of responsibility and reporting back to the Location Team as appropriate.- Identifying and reporting on the premises adjacent to the Mews that have an adverse effect on residents.- Carrying out basic maintenance tasks to ensure that high standards are maintained in the mews and gardens.- Actively ensuring a positive impact on Communities at all times through support of local initiatives.THE PERSON:- Previous relevant experience- A current full UK driving license is essential- Required to spend majority of day on foot and be visible in all weathers- Demonstrates exceptional interpersonal and communication skills- Customer focused- Assertive and confident in dealing with difficult customers and able to exercise good judgment in unpredictable situations- To be well presented at all times - a uniform will be provided- Flexible approach to workingOur mission: To be the leading Executive Secretarial & Support recruitment consultancy in London, for employers and jobseekers alike. To receive regular updates of our current vacancies why not set up job alerts. Our REFER and be REWARDED scheme is about recognising and thanking you for telling your friends, family or colleagues about our services and how we could help them. The rules are simple: Refer a friend or colleague who is not already registered with Morgan Spencer. If we place them in a permanent role, we will reward you with 150 of Gift vouchers of your choice. Remember there is no limit on the number of referrals you can make, and therefore the rewards you can claim!!!EQUAL OPPORTUNITIES Morgan Spencer Recruitment is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of gender, race, colour, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified.CONFIDENTIALITY: All applications are dealt with in strictest confidence and will be processed in accordance with the Data Protection Act 1998 Morgan Spencer Limited, registered in England & Wales No:

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