Travel Workflow Analyst working for a Corporate Travel Company based in Bradford. Are you experienced in System and process mapping? Interested in an Operations role within the travel industry?
JOB DESCRIPTION: My client has a large presence in the Corporate Market and looking for a Workflow Analyst to monitor, analyse and improve the workflow and data handling throughout the online and offline systems and processes. The successful candidate will work collaboratively within their own Projects and Data Team and work with the Operations, Finance, IT and Account Management Teams to review and document existing systems and processes. Duties Include: - Set up and maintain monitoring systems for end to end tracking of financial transactions - Map out end to end systems and processes - Create userguides / training notes for operations team to follow on transactional processes - Keep ISO Quality processes up to date - Suggest, plan and implement improvements to both systems and processes to ensure transactions are billed out correctly - Escalate risks and issues relating to billing and data quality to relevant business stakeholders.
EXPERIENCE REQUIRED You will ideally be from a Travel Operations background with experience in systems and process mapping. You will need excellent Excel skills and Data analysis experience. ISO 9001 TO 14001 experience is a bonus.
THE PACKAGE: You will be offered an excellent salary of £18000-£22000 plus company benefits. Monday - Friday working hours.
INTERESTED : Please call Christine at Travel Trade for further details or send me an