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 | Job posted by Virgin Holidays Ltd |
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To be the external face of Virgin Holidays retail offering advice face to face and also on the phones.
To communicate professionally with customers and provide exceptional service in every situation (we have a reputation to keep)!
To have a keen eye for keeping customer facing merchandise up to date and sales focused to encourage customer enquiries and sales.
To promote your store through leafleting and traffic stopping to generate sales
To be presentable and ready to sell the Virgin brand through your appearance and the appearance of your work area.
To work as a supportive member of a small team to ensure overall shop targets are achieved
To learn our products (by heart) and be able to describe features and benefits to customers depending on their needs
To maximise sales and the customers holiday experience by suggesting excursions, upgrades, insurance etc.
To want to strive towards meeting your personal sales targets.
To always be looking for innovative ways to generate customer enquiries.
Requirements
It is essential you have commission based sales experience (travel related would be an advantage)
Experience working in a customer facing role sales role
You have either visited a long haul destination or worked with the long haul product
Experience of pro active sales - leafleting/promotional work
Good numerical skills with ability to manually calculate holiday costs without error.
An ability to take ownership and to work on your own with little or no Supervision at times.
We will need you to roll your sleeves up and get stuck into what ever challenges we may face in this new venture (and there may be a few)!
To have excellent communication skills (written and spoken)
Confident generating new sales by approaching customers and leafleting
Additional info
This is a uniformed position
This role requires you to work shifts (including late nights and weekends)
There is a great 5 week full time training induction course you will need to commit to in Crawley, West Sussex (week 3 will based in a store as near to your home as possible)
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This job expired on 16/04/2012
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