Ensure the delivery of the training program whilst utilising resources as efficiently as possible. Communicating and working with the Advanced Planning/Crew Planning/Flight Operations Training team to ensure clarity within the operational window. Ensuring that any slippage/disruption is dealt with as efficiently as possible whilst providing support to the Crew Training Delivery Team Leader.
What You'll Be Doing
Responsible for the delivery of all training requirements to operational crew, ensuring that budgetary restrictions are met.
To ensure that all training requirements are met and comply with legal & industrial agreements.
Deliver the best service possible to all key stakeholders.
Manage the relationship with cabin crew & pilot trainers with regards to Training queries.
Liaise with Advanced Planning and the Flight Ops Training department to understand the training schedule/footprints and any changes to the plan.
Possess the flexibility to work in the planned window & the published window
Amend the training plan and training resources as the flying program dictates.
Ensure recency/legality reports are run as required and that immediate or corrective action is taken where necessary
Track and update the Crew Training Scheduling Team Leader on departmental spend initiatives and KPIs.
Attend training briefings/meetings as directed by the Crew Training Delivery Team Leader
Update the Crew Training Scheduling Team Leader on potential delays to the plan
Influence changes to working practices for future seasons
Involvement in the Crew Training IT platform
Completion when necessary of administration tasks within Crew Training function.
Provide coaching and guidance as required
All other duties as directed by the Crew Training Scheduling Team Leader
What We're Looking For
O Level/GCSE education
Experience within an airline Crewing/Rostering environment is essential
Experience of customer service
Understanding of legal agreements would be preferable
Preferably 2 years experience of working within an airline crewing or operations dept
Able to assimilate information, determine priorities and make decisions based on sound judgement
Process and detail orientated.
Personal attributes:
Strong inter-personal skills
Excellent communication skills, both written and oral
IT literate
Ability to work as part of a team
Ability to work under pressure
Organisational skills
Enthusiasm for change
Four key technical skills (assessment criteria):
TECHNICAL SKILL 1: Team working and inter-personal skills TECHNICAL SKILL 2: Good problem solving, analytical skills TECHNICAL SKILL 3: Excellent communication skills TECHNICAL SKILL 4: Organisational skills. Working to and managing deadlines.
This job expired on 13/02/2012
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