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TRAVEL CALL CENTRE TEAM LEADER

This job expired on 15/02/2012

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Job details

Job ref RAVELC81179
Salary band £24k - £26k
Salary details £18000 - £25000
Location Lancashire, West Yorkshire, Leeds
Job type Full time
Company AA Appointments
Contact unknown
Job categories Customer Service, Reservations, Telesales/Call Centre, Travel Agents/Retail, Travel Consultant
Posted 18/01/2012
Expires 15/02/2012

Job Description

Are you a Travel Call Centre Team Leader with a proven track record of meeting and exceeding sales targets within a travel industry environment? Do you enjoy motivating and developing a sales team? My client is part of a leading travel brand and is currently looking for a driven, successful Travel Call Centre Team Leader to join them. This role involves driving a team of travel sales consultants towards sales and performance targets, identifying and maximising revenue opportunities, whilst maintaining strong travel market and competitor awareness. This role will suit a focused and hands on team leader, who has ideally had exposure to the dynamic package travel market and is used to performance managing a travel sales team in a high pressured sales environment. In return, my client can offer a highly competitive package, comprising of salary plus OTE and industry benefits. Please call Rachel in the Manchester office of AA Appointments for a confidential chat on (phone number removed) or apply online.

Role of Travel Call Centre Team Leader:

Develop and maintain a strong performing sales team to meet and exceed targets
Manage key performance indicators such as margin and conversion to achieve sales forecasts
Highlight opportunities to generate sales and increase margins
Coach and motivate sales agents and ensure performance standards are met

Necessary skills required:

Previous experience in a travel call centre sales environment at team leader level
Hands on knowledge of viewdata, short and mid haul airlines and the main accommodation bedbanks
Competitive nature and drive to succeed
Strong commercial awareness and focus
Excellent people management skills
Strong leadership skills

Do you feel that you have the skills for this role? If so, then call the Manchester office of AA Appointments now on (phone number removed) or apply online.

*****Want to earn £150??? Refer a friend or colleague to us and if they are successfully placed in a new role, you will be rewarded with £150 after a qualifying period!*****

For other exciting travel industry roles, please visit our website; (web address removed) .

 

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