My client is a leading blue chip company that provides its members with a superb concierge service which includes providing it's VIP's with all manner of reservations from Restaurant to Theatre and hard to find Concert and Football Tickets. All the executives have a can do attitude and like to go the extra mile providing superb customer service and can find their clients anything!
The Role:
-This will involve dealing with members calls providing a knowledgeable and consultative service.
-Booking Restaurants, Theatre Tickets, Concert Tickets, Flowers word-wide
-Using effective questioning and relationship building
Required Skills:
-Proven travel or leisure industry expertise ability to manage and plan clients leisure needs
-Working within a call centre on a shift pattern reaching call and revenue targets
-Ability to work well under pressure and make recommendations roles require proven communication skills, both verbal and written. You will be speaking to and building relationships with customers on the telephone and communicating in writing both with your customers and your colleagues so the ability to communicate in a professional manner is very important.
-Solid understanding of the Travel or Concierge marketplace.
The Package:
Salary up to £21,000 plus shift allowance, incentives and travel concessions
If you have a passion for providing first class customer service and have proven expertise within the Theatre/Concierge industry please contact Garry Mewett at Travel Trade Recruitment on (phone number removed) or email (email address removed)
This job expired on 24/02/2012
Email me this job
