Our Specialist holidays are renowned for delivering the highest standard of in-resort service that is second to none. With your local knowledge you will thrive on advising customers on how they can get the most out of their holidays and your attention to detail will help you to identify opportunities to exceed our customers high expectations.
What Youll Be Doing
For our customer You will offer an expert and individual service entirely at the customers convenience. From meeting arrivals at the airport to booking the best tables in the finest restaurants, you will be on hand to provide a personal and premium service 24 hours a day either face to face or by telephone.
For our company You will focus on maximising customer service delivery for all specialist brands, in order to encourage brand loyalty and repeat business.
What Were Looking For
Essential
British/European passport
UK/Irish bank account, and Tax or National Insurance number
Demonstrable customer service experience working with a diverse range of customer profiles
A genuine passion for delivering unbeatable Customer Service
Experienced dealing with unpredictable and challenging situations
Excellent communication skills both verbal and written
Confidence to work under own initiative and within a team
Administration experience.
Aged 21 years or over, (due to hire car age restrictions)
Hold a full manual driving licence and be willing to drive abroad
Flexible, innovative and creative.
To be considered for our Citalia programme candidates are required to speak Italian and English to a conversational level.
Desirable
2nd European language to conversational level
Previous experience in the tourism industry
Intricate knowledge of your preferred destination
Good negotiation skills
What We Can Offer You
Competitive salary
Potential all year round working opportunities both overseas and in the UK
Excellent career prospects
Initial 6 month contract
Full induction and further in-resort training
Free company accommodation
Free Flights to and from resort, from a UK airport.
1.5 days off per week
Holiday concessions
Free Emergency medical, accident & personal belongings insurance
This job expired on 20/02/2012
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