Reps Supervisor

	This job expired on 23/02/2012 Browse Travel jobs by Region Travel jobs in All Overseas Regions Browse Travel jobs by Job Category Ski Jobs

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Job Description

Award winning and innovative we are the UKs leading ski holiday company, but were not just about the snow and the mountains in winter, our Summer and Lakes & Mountains brands have an equally impressive reputation. Our Overseas Operations team is key to achieving our priority year round giving our customers outstanding holiday experiences through excellent service and sharing our great local knowledge and expertise.

Crystal Ski is part of the TUI Specialist & Activity sector which is the most diverse and unique collection of travel businesses in the world, with over 110 brands stretching from the USA and Canada, across Europe and out to Australia and New Zealand. As part of TUI Travel Plc, the worlds largest travel organisation, our employees have the opportunity for year round employment overseas or in the UK.

As well as supervising and organising, you will be very hands-on in delivering the rep service which is central to our customers' outstanding holiday experience. You'll be ensuring our customers get the maximum from their holiday as the Reps team will need to provide them with high quality information, products and services as you'll have to meet / exceed customer satisfaction, sales and budget targets.

You'll need to be naturally sociable and a team player driven to instil high standards and outstanding service from the Reps Team so that our customers holidays go without a hitch.

The Reps Supervisor is a customer facing role and works alongside a Resort Manager - Reps in our larger team resorts.

Personal Qualities

• Enthusiastic and friendly
• Determined and highly motivated
• Passionate about the mounatins & our customers
• Good performer under pressure
• Independent
• Flexible and adaptable approach to working hours

Skills & Ability

• Competent skier or boarder
• Communication skills
• Problem solving
• Planning & organisation
• Training & staff development
• Selling skills
• Numeracy and an ability to handle money responsibly
• Ability to work unsupervised
• IT, admin, social media

Qualifications

• Driving Licence

Experience

• Relevant work experience including customer service / sales
• Supervisory / working with budgets / working with targets

Working for us overseas is a great experience.

We offer a great package to all of our overseas staff, which includes the following

? Competitive wage

? Accommodation

? Season Lift Pass

? Season Equipment hire

? Full Medical & Personnel Insurance

? Travel to and from resort you are placed in

? Full Training

? Uniform

? Friends and Family discount

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