To enhance our customers holiday experiences through contacting them and promoting additional products and services; working in a fast moving and dynamic environment to achieve stretching targets.
What We're Looking For
To contact customers to promote the sale of products and services that are suited to their needs and enhances their holiday experience.
Provide exceptional levels of customer service ensuring the information provided is accurate at all times.
Take responsibility for developing knowledge of our products and services to ensure customers receive the most current information.
Effective use of in-house sales systems to capture all sales made to customers in a timely and accurate manner.
Personally responsible for identifying and raising personal development and training needs to own line manager and works pro-actively to address these.
Shares own skills, knowledge and best practice for the benefit of wider team.
Take personal responsibility for performance in relation to the delivery of productivity, sales and customer service results.
What We're Looking For
Proactive and target orientated
Resilient and self motivated
Works effectively within an out-going team
Adaptable and inspires customer confidence on every call
Desire to be the best and to constantly develop
Strong work ethic, flexible and committed
Key Relationships (Internal & External contacts):
Colleagues Customers
Any additional relevant information:
Operational hours Mon-Fri 10:00-21:00 and Sat 10:00-17:00 flexibility required.