Area Sales Executive West Chichester, Winchester, Cheltenham, Bristol, Dorking, Kingston, Guildford Salary negotiable
An exciting opportunity has become available to join our successful retail network as an Area Sales Executive. The Regional Sales Executive is responsible for sales and profit performance of the stores in the region, ensuring the delivery of key sales targets and store standards. You will need to be well travelled, with excellent interpersonal and communication skills, looking for a new challenge.
If you have previous experience as a successful regional manager or store manager with a focus on meeting targets, driving sales and KPI's and a desire to work in a fast paced environment we would love to hear from you!
Key Duties & Responsibilities:
Driving Sales Performance Deliver against set targets in the following key areas Revenue by departure year Specialist Sales Revenue Third Party Sales Revenue Deliver agreed AVAYA call handling capacity in each store as set by the Retail Manager Drive upsell activity, maximising the transactional value on every sale Drive cross sell activity to support the sales of committed hotels and airline seats Ensure that all Store Managers are aware of their current sales priorities Support Store Managers with local marketing activity and lead generation Ensure that all enquiries are followed up
Customer Service: Ensure that all stores deliver impeccable customer service at all times Create an environment in store which reflects the company commitment to exceptional service Ensure that product knowledge is shared between the teams and that any significant knowledge gaps are identified and addressed Bring Trusted Advisor' to life encouraging individuals to take personal responsibility for customers' bookings
Operational Management: Ensure that stores are staffed and rostered to maximise customer engagement at every opportunity Recruit new staff as appropriate and coordinate training Ensure that all staff have the tools they need to do their job effectively (uniform, IT support) Manage any HR issues that may arise (disciplinary, performance management etc)
Communication: Organise and deliver monthly Managers Meetings for the sales staff Communicate motivational sales messages to the Store Managers, ensuring that each Manager knows exactly what is required of them Ensure that the output from the weekly Trading meeting is understood and acted upon by the retail stores Communicate any strategic initiatives to Store Managers
Cost Management: Manage the cost base within agreed budgets Constantly review and challenge unnecessary costs in the organisation Mange headcount in line with store performance and ensure that stores are delivering on agreed productivity targets
Shop Look and Feel: Ensure that every shop follows the brand guidelines to the letter Ensure that all marketing merchandise is properly displayed and up to date Police the look and feel of stores to ensure that we always maintain the highest possible standards Monitor uniform and grooming standards for staff
General Responsibility: To build a high performing, commercially orientated and customer focused team To be a customer champion and promote innovation across the business To motivate to achieve, creating a strong team spirit and culture To actively raise any commercial threats or liabilities to the Divisional Director To communicate effectively across your department of responsibility and with the Management Team as appropriate To adopt a collaborative approach, where appropriate, with our specialists units To actively champion, promote and remain a strong ambassador of the company brand and values To proactively manage and review the relevant budgets within your department To actively incorporate the Code of Conduct principles into everyday work practices
Requirements:
Previous experience of retail management (preferably in the travel sector) Flexibility to travel to stores within the region Proven management experience Passionate about selling Positive, Inspirational role model
The right candidate will be well organised, confident, self-motivated, pro-active, able to work on own initiative.
For further information call Jason on (phone number removed) or send your CV to Jason@tandt.jobs Ref JB09070
This job expired on 17/02/2012
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