This is a fantastic opportunity..... Join a brand new retail store as a Travel Consultant for a luxury travel company! You will be the very best in the industry, a first class, established retail travel sales professional with truly exceptional customer service skills, a proven track record of selling long and short haul holidays. If you have genuine passion for long-haul destinations nurtured through your own travel experiences, we would love to hear from you.
Responsibilities:
*Provide the best and most comprehensive service possible to all your clients within a retail environment.
*Take responsibility for the clients`complete satisfaction, ensuring their expectations are exceeded, whilst retaining profit margins.
*Answer telephone calls, handle all e-mails, faxes, written and personal enquiries from clients.
*Working as an effective team member, assisting face-to-face clients and taking overflow calls from other sales teams as required.
*Maximising sales by selling all of the companies products, including specialists.
*Effectively communicate any information regarding the pricing structure in comparison with the competitors.
*Ensure you keep fully up to date with all current marketing campaigns both direct and trade.
*To maintain and demonstrate your own level of expertise of the sales system and product knowledge.
*Keep up to date on the latest information about the product.
*Attend supplier training sessions and participate in the educational programme.
*Ensure you understand the importance of minimal discounting wherever possible and eliminate errors which may impact on the profit margin.
Requirements:
Preferred job related skills & knowledge -
*Developed sales skills and proven track record of achieving personal sales targets within a retail travel environment.
*Knowledge of long haul travel.
Personal skills & behaviours:
*Exceptional customer service skills.
*A positive 'can do' attitude.
*Flexible and adaptable to changing priorities.
*Adept at planning and organising own time.
*Excellent written and verbal communication skills.
*The desire and initiative to achieve and surpass targets.
*Approachable manner with both colleague and clients.
*Resourceful and practical; can think on your feet and solve problems quickly and effectively.
To apply for this role ref 9216 please call Kate at Travel Trade Recruitment on (phone number removed) or email (email address removed) with your CV.
This job expired on 02/03/2012
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