To lead a team of motivated people and create the right environment to deliver outstanding customer service and the required sales and profit performance through the retail network
What You'll Be Doing
Deliver sales and profit targets against KPIs
Execute Sales Plans to maximise sales and profit opportunities in specific market areas eg. Cruise, Essentials, FX
Deliver the customer proposition to support TUI UK & I vision and values
Deliver the Brand Strategies (First Choice & Thomson) in the retail estate
Implement strategic developments into the retail estate
Manage the FTE plan and deliver improved productivity and performance
Ensure the efficient and effective delivery of all field operations Sales delivery, processes, recruitment, performance management, training and development
Effectively lead, manage, improve performance and inspire a team of Regional Sales Managers
Manage through RSMs the achievement of all sales & service targets and controllable costs within the retail estate
Lead the change to deliver one operational structure to include the harmonisation of operational policies and processes across the two brands.
Proactively share knowledge acquired at the sharp end with relevant parts of the business
Build relationships across the business to achieve the retail strategy and demonstrate excellent team work
Lead and deliver allocated national projects.
What We're Looking For
Commercially astute and analytical
Excellent Industry Knowledge/ sales retail background
Excellent Communicator
Planning, organising and problem solving skills
Commercial awareness/business focused
Team Management Skills (set expectations, motivate and improve performance)
Customer focused
Interpersonal skills
Energetic and resilient
Self starter, motivated and able to work on own
Pragmatic and Rational
Resilient
Key Relationships (Internal & External contacts):
Retail Director Line Manager Line Manager
Regional Sales Managers Direct Reports
DSMs Peers
Head Office Support teams Business Partners
HRBP/L&D Manager/Training Manager Consult and inform
Any additional relevant information:
Extensive Travelling is required for this role therefore all candidates must have a current driving licence
This job expired on 13/02/2012
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