A well established lndependant travel company in the Petersfield area is seeking a senior travel consultant to join their successful team.
Duties Include:
Providing information and documentation on all travel arrangements and aspects of a clients travel Itinerary. Including tours, accommodation, fares and travel regulations.
Advise clients on suitable holiday arrangements offering excellent customer service and a friendly knowledgeable service.
Prepare both package and tailor made travel plans
Selling all aspects of travel such car hire, travel insurance etc.
Advise passengers on visa, vaccinations, luggage, security, transfers and any other requirements.
Issue tickets for travel, accommodation vouchers and other relevant documentation.
Collect payments for bookings and keep files and records of all transactions.
Make changes to bookings where necessary.
Be involved in marketing of the company to promote specials and the business.
Requirements
Candidates must be able to develop and maintain a rapport with clients. Getting to know their every need leading to a successful customer experience and customer satisfaction.
Respond to requests and complaints in a professional and timely manner, making sure you remain friendly and polite at all times.
quick turn around of all enquiries customers may have.
affectively marketing to old and new clients to promote deals to ensure repeat business.
liaise with tour operators, hotel suppliers, car hire agents and all other travel arrangement suppliers.
Must have excellent product knowledge in order to sell efficiently all offers and deals.
Sending travel documentation, checking all correspondents are correct and ensuring they are sent on time.
Benefits that come with this role:
1 Educational trip a year
OTE up to 23k.
20 days holiday a year
If you feel you have what it takes to fulfil the requirements of this role, then please apply now. If your looking for a fresh start this year, this could be just what your looking for.
This job expired on 21/02/2012
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